New Visual & Social Stories to Support Accessible Visits!

As part of our ongoing commitment to accessibility, we are delighted to share our updated Theatre Visit Visual Story, designed to help audiences prepare for their visit to Lancaster Grand Theatre. We hope this resource offers reassurance, clarity, and support for anyone who may benefit from understanding the theatre environment in advance.

We are also thrilled to release the 2025 Social Story for the Relaxed Performance of Snow White, taking place on Saturday 29 November at 10:30am.
This year, the Social Story focuses entirely on the narrative and experience of the show, while the Visual Story covers the theatre space itself. For the most comprehensive preparation, we recommend using both documents ahead of the Relaxed Pantomime.

If you have already booked tickets for the Relaxed Performance and we have your email address, copies of both stories will be sent to you automatically. Paper copies will also be available from the Box Office.

A huge thank you to everyone who contributed to creating these important resources.

If you need any additional support when planning your visit, please contact our Box Office team on 01524 64695 or email [email protected].

Access the Resources

  • Click HERE to view this year’s Snow White Relaxed Performance Social Story

  • Click HERE to view our general Theatre Visit Visual Story